Automation & systems

Every enquiry answered.
Instantly. Automatically.

Custom forms, automated quotes, instant SMS and email replies, CRM pipelines and follow-ups — so no opportunity slips through, and your team stops doing admin a system could do.

1–3

weeks, scoped to your workflow

EnquiryEngineSMSCRMQuote
Where revenue quietly disappears

Enquiries that wait hours for a reply. Quotes that take days. Leads nobody follows up. None of it shows up on a report — it just quietly becomes your competitors’ work.

Built to perform. Built fast.

01

Instant responses

Every enquiry gets a personal SMS or email reply within seconds, day or night.

02

Automated quotes

Where it fits, customers receive an estimate automatically based on what they told you.

03

Lead qualification

Smart forms that sort serious buyers from time-wasters before you pick up the phone.

04

CRM & pipeline

Every lead tracked from first contact to won job, so nothing falls through the cracks.

05

Follow-up sequences

Polite, automatic follow-ups that win the jobs other businesses forget to chase.

06

Works with your tools

Calendars, accounting, email and the systems you already use — connected, not replaced.

What's included

Everything you need. Nothing you don’t.

  • Workflow mapping session
  • Custom enquiry & quote forms
  • Instant SMS & email replies
  • CRM setup & pipeline stages
  • Automated estimates (where suitable)
  • Follow-up sequences
  • Team notifications
  • Training & documentation

How fast

  1. Week 1

    Map

    We map how enquiries flow today — and where they leak.

  2. Week 1–2

    Build

    Forms, replies, quotes, CRM and follow-ups built and connected.

  3. Week 2–3

    Test & launch

    Tested end-to-end with real scenarios, then switched on.

The Edcana Speed Guarantee

If we miss an agreed delivery deadline for reasons within our control, you don’t pay the delivery fee. Simple.

Straight answers.

Sometimes. We use AI where it genuinely helps — but what you’re buying is the result: faster replies, less admin and more won work.

Taking on new projects

Ready to grow
faster?

Tell us where your business is and where you want it to be. We'll come back within 24 hours with a clear plan, a launch date and how we'll measure success.
joe@edcana.co.uk

Norwich, Norfolk · Serving ambitious businesses across the UK

Step 1 / 4

What can we help with?

Pick as many as you like.

Press Enter ↵ to continue